Privacy Policy

Information we may collect

Depending on how you interact with us, we may receive information such as your name, phone number, email address, preferred destination, proposed travel dates, number of travellers, and details you choose to include in an enquiry. If you proceed with a booking, additional information required to arrange the requested service may be collected.

We may also receive basic technical information such as browser type, device information, pages visited and approximate usage data through website logs or analytics tools, where enabled.

How we use your information

We may use information to respond to enquiries, understand your travel requirements, prepare or coordinate quotations, communicate about requested services, maintain business records, improve our website, prevent misuse, and meet applicable legal obligations.

We do not need your information for unrelated purposes. If a new use requires consent under applicable law, we will seek it where required.

When information may be shared

To respond to a request or arrange travel, relevant information may need to be shared with service providers such as airlines, hotels, transport operators, visa-support providers, tour operators, payment providers or other suppliers involved in the requested service. We may also share information with technical or communication service providers supporting our website and business operations.

Information may be disclosed where required by law, by a lawful authority, or when reasonably necessary to protect rights, safety or the security of our services. We do not sell personal information as a standalone product.

Cookies and website analytics

This website or its service providers may use cookies or similar technologies for essential website functions, remembering preferences, understanding site performance or measuring traffic where those tools are enabled. You can manage cookies through your browser settings. Disabling certain cookies may affect parts of the website.

Security and retention

We use reasonable measures intended to protect information against unauthorised access, loss, misuse or disclosure. No internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to respond to your enquiry, provide requested services, maintain records, resolve disputes and comply with legal or accounting requirements.

Your choices and requests

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable law and legitimate record-keeping requirements. You may also ask us to stop sending non-essential communications. We may need to verify your identity before acting on a request.

Third-party websites and services

Our website may link to external websites or services. Their privacy practices are controlled by their own policies, and we encourage you to review those policies before sharing information with them. We are not responsible for the privacy practices of third-party websites that we do not operate.

Children’s information

Our website is intended for people arranging or enquiring about travel. Where travel involves a minor, a parent or lawful guardian should provide or authorise the information required for the booking. Please contact us if you believe a child’s information has been submitted inappropriately.

Changes to this policy

We may update this page to reflect changes in our practices, website or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.